MAINTENANCE

Maintenance Made Easy

Report, assign, track, and resolve maintenance tasks faster with full visibility for tenants, managers, landlords, and MSPs.

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Property manager reviewing a maintenance request

Faster, Smarter Maintenance Workflows

Manage maintenance requests, connect with trusted service providers, and track jobs seamlessly from request to completion.

Easy request submission icon
Easy Request Submission

Tenants submit detailed requests with photos, videos, and location tags (unit or common area).

Automatic assignment icon
Automatic Assignment

Requests can be automatically routed to preferred maintenance service providers or assigned manually.

Real-time progress tracking icon
Real-Time Progress Tracking

Track job progress from "Submitted" to "In Progress" to "Completed." View timelines and update logs.

Vendor marketplace icon
Vendor Marketplace

Browse and hire qualified service providers with verified profiles, ratings, and service categories.

In-app messaging icon
In-App Messaging for Everyone

Tenants, PMs, and MSPs can chat within the request. All communication is logged.

Expense tracking icon
Expense Tracking & Work Orders

Create work orders, estimate costs, attach invoices, and approve payments — all inside the platform.

Verified Service Providers Marketplace

Browse and connect with trusted maintenance professionals to handle repairs quickly, efficiently, and with confidence—all within Pathtide.

Michael Johnson, plumbing service provider
Michael Johnson
Plumbing
$85/hr
4/5 (200 reviews)

Professional furniture repair, custom woodwork, and general carpentry services.

Available today 3.0 km away
Michael Johnson, plumbing service provider
Michael Johnson
Plumbing
$85/hr
4/5 (200 reviews)

Professional furniture repair, custom woodwork, and general carpentry services.

Available today 3.0 km away
Michael Johnson, plumbing service provider
Michael Johnson
Plumbing
$85/hr
4/5 (200 reviews)

Professional furniture repair, custom woodwork, and general carpentry services.

Available today 3.0 km away

Why Pathtide?

Maintenance technician talking with a tenant
Reduce delays and miscommunication
Tenant checking maintenance updates on phone
Keep tenants updated automatically
Property manager reviewing vendors on a video call
Manage vendors in one place
Property manager tracking repair costs on a laptop
Track repair costs across properties

Explore More Features

Discover other tools designed to simplify your entire rental workflow.

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Leasing Management

Create, customize, and manage leases effortlessly. Send applications, collect screening results, and finalize agreements digitally with full visibility at every step.

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Maintenance icon
Maintenance

Report, assign, track, and resolve maintenance tasks faster with full visibility for tenants, managers, landlords, and MSPs.

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Renter's insurance icon
Renter's Insurance

Give tenants peace of mind with simple, integrated insurance options — linked through trusted third-party partners.

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See what our users say about us

Before PathtidePM, tracking repairs across multiple units was a nightmare. Now every request is organized, assigned, and updated in real time.

Mark R.
Property Manager

The maintenance portal changed everything. Tenants submit requests with photos, I assign a vendor, and the whole process is documented. Zero confusion. Zero stress.

Aisha L.
Landlord

As a service provider, I can see job details, chat with tenants, update progress, and upload invoices all in one place. It saves me so much time.

Daniel M.
Maintenance Service Provider

Frequently Asked Questions

Get quick answers to common questions about how PathtidePM works for all users.

Tenants can submit a request from their dashboard by describing the issue, adding photos or videos, and selecting the location (unit or common area).

Yes. Managers can manually assign tasks to preferred vendors or let the system auto-assign based on service category.

Absolutely. Tenants see updates in real time — from "Submitted" → "Assigned" → "In Progress" → "Completed."

Vendors can manage tasks through the MSP portal, where they update progress, upload invoices, and communicate with tenants and managers.

Yes. You can send, sign, store, and download lease documents electronically.